Collection: Paper Products

Nobody thinks about paper products until they're gone. A dispenser clicks empty halfway through a wash, the napkin holder sits bare on a busy lunch shift, or the tissue box vanishes from reception on the one day someone actually needed it. In offices, cafes, aged care homes, gyms, and schools, these small everyday items carry more weight than their price tag suggests. They shape how clean, comfortable, and well looked-after a space feels to the people walking through it — and in regulated environments like healthcare and food service, they're part of meeting basic hygiene expectations, not just a convenience.

This collection brings together toilet paper, hand towels, facial tissues, and napkins from brands already trusted across Australian hospitality and facility management — Tork, Royal Signature, EJ Eco, A&C Gentility, Kleenex, Scott, and SWAN, among others. Each product is built for a particular kind of washroom, kitchen, or dining space, and this page walks through what actually separates them, so you can buy based on how your site runs day to day rather than which box looks familiar on the shelf.

Why Paper Product Choices Affect More Than Just Comfort

In commercial settings, paper products sit at the intersection of hygiene, cost control, and customer experience — three things that don't usually get grouped together, but should.

Take dispenser compatibility, for example. A hand towel that doesn't fit the dispenser properly can jam, come out in bunches, or be difficult to pull out. This leads to more paper being used than necessary and means cleaning staff have to refill dispensers more often. Choosing the right towel for the dispenser helps reduce waste and saves time.

Sheet count is just as important. A 700-sheet toilet roll and a 300-sheet roll may look similar, but the larger roll lasts much longer before it needs replacing. In busy washrooms, this means fewer refills and less time spent by cleaning staff checking and restocking supplies.

Ply also matters, but not just because of comfort. Hotels, cafés, and restaurants often choose 2-ply hand towels and tissues because they feel softer and leave a better impression on customers. In warehouses, factories, or staff-only areas, 1-ply products are usually a better choice because they cost less and still do the job well.

Getting these choices right consistently supports:

• Predictable restocking schedules instead of reactive, mid-shift dashes to the supply cupboard
• Lower cost per use through better sheet counts and reduced single-use waste
• A cleaner, more professional impression in customer-facing washrooms and dining areas
• Easier compliance with workplace and food-safety hygiene expectations
• Less strain on cleaning staff time, freeing them up for the tasks that actually need attention
• A more comfortable, cared-for experience in healthcare, aged care, and education settings

Commercial Toilet Paper for Every Kind of Washroom

Public bathrooms get judged within seconds, and toilet paper is usually the first thing people notice — or notice the absence of. The Toilet Paper range covers everyday 2-ply rolls right through to jumbo commercial supply, and choosing between them mostly comes down to how much foot traffic your washroom actually sees.

For everyday offices and shared washrooms, something like the ROYAL SIGNATURE 2 Ply 700 Sheet Toilet Rolls strikes a sensible balance — soft enough for daily use, with a high enough sheet count that a 48-roll carton genuinely lasts, rather than needing reordering every few weeks.

High-traffic public bathrooms tell a different story. A standard roll in a busy shopping centre or transport hub washroom might need changing several times a day, which is exactly the problem jumbo rolls solve. The A&C Gentility Jumbo Toilet Roll 2Ply, 300m is built to stretch that changeover interval out considerably, which matters more than the sticker price once you factor in staff time.

Where comfort is the priority — think medical waiting rooms or hospitality venues the Aust Paper Soft Toilet Paper 2-Ply, 48 Rolls leans into a noticeably softer virgin pulp feel without sacrificing the case-size economy that commercial buyers need.

And for sites already running centre-pull dispensers, the Royal Signature Centre Pull Towel, 1ply 300m does double duty as bathroom or kitchenette towelling — useful if you're trying to standardise on fewer dispenser types across a multi-room site, which simplifies ordering and reduces the chance of the wrong product ending up in the wrong room.

Hand Towels Built Around How Your Washroom Actually Gets Used

Nobody wants to stand at a sink shaking their hands dry because the dispenser's empty and in food-handling and healthcare environments, a working hand-drying system isn't optional, it's part of basic hygiene compliance. The Hand Towel range spans multifold, slimline, ultraslim, and roll-style formats, and picking the right one is really about matching format to traffic volume and guest expectations.

Hospitality venues that care about guest perception tend to gravitate toward Tork Multifold Hand Towels – Premium 2-Ply. The extra absorbency isn't just a comfort upgrade because each sheet does more work, people typically use fewer of them per visit, which partly offsets the higher per-sheet cost.

For washrooms that see constant foot traffic — shopping centres, large offices, event venues controlling how much paper gets pulled per use matters more than the softness of any individual sheet. Tork Xpress Multifold Hand Towels – Universal 1-Ply are engineered to release one sheet at a time specifically to keep that consumption predictable.

Where budget is the driving factor, it's worth knowing that lower-cost doesn't have to mean lower quality. EJEco Compact Fold Hand Towels 1-Ply 38GSM and the EJEco Ultra Slim Fold Hand Towels 1-Ply 38GSM are still made from virgin paper, just priced for the everyday consumption levels you see in schools, childcare centres, and general offices.

In settings where the washroom itself is part of the brand experience — boutique hotels, medical suites, executive offices — the Elyse Luxury Hand Towel Multifold, 23x23cm and the more compact LUX-4440 Luxury Compact 19x29.5cm bring a visibly premium sheet that reinforces the standard the rest of the space is setting.

And for kitchens or washrooms running roll-style dispensers, the A&C Gentility Roll Hand Paper Towel 1 Ply – 80m offers continuous dispensing, which tends to generate less offcut waste than folded systems over time.

Facial Tissues for Offices, Clinics, and Reception Areas

It's easy to leave facial tissues off a bulk order, but reception desks, staff rooms, and waiting areas run through them constantly, especially through the colder months — and in clinics, aged care homes, and childcare settings, having tissues genuinely on hand supports basic infection control rather than just guest comfort. The SWAN Eternity Facial Tissue – Soft, Strong & Gentle on Skin, 180 Sheets 2ply from the Facial Tissues range is built with exactly that kind of frequent, close-contact use in mind — gentle enough for sensitive settings while holding up as a dependable everyday box for staff rooms and offices.

Napkins & Serviettes for Hospitality and Catering

For cafes, restaurants, and catering teams, napkins do a job that's easy to underestimate: they need to be absorbent enough to actually work, and presentable enough not to undercut the table setting they're sitting on. It's a small detail, but in hospitality, small details are often what customers remember. The Napkin & Serviette range covers sizes and finishes suited to everything from a casual takeaway counter to a sit-down dining room, so the napkin matches the level of service around it.

More From the Range

The categories above cover the everyday essentials, but the full collection runs deeper — including additional toilet paper grades, hand towel formats, and dedicated kitchen towel options for food-prep environments.

Product	Category	Format	Best For
SCOTT® 2-Ply Toilet Tissue, 400 Sheets/Roll	Toilet Paper	48 rolls, 400 sheets each	Mid-size offices and retail sites
A&C Gentility Super Premium 3ply Toilet Paper	Toilet Paper	48 rolls, 220 sheets, 3-ply	Venues wanting extra softness and strength
A&C Gentility Soft Interleaved Premium Toilet Tissue	Toilet Paper	2-ply, 250 sheets	Sites using interleaved dispensers
Kleenex Compact Jumbo Roll Toilet Tissue 2-Ply	Toilet Paper	300m per roll	High-traffic public bathrooms
Kleenex Maxi Jumbo Roll Toilet Tissue 2-Ply	Toilet Paper	400m per roll, 6 rolls/case	Very high-traffic venues needing longer runs between refills
Kleenex Executive Toilet Tissue, Individually Wrapped	Toilet Paper	2-ply, individually wrapped, 300 sheets	Premium offices and executive washrooms
Kleenex Centrepull Bathroom Tissue 2-Ply	Toilet Paper	250m per roll	Sites using centre-pull dispensers
Hand Towel – ECO-2323 Eco-Friendly Multifold	Hand Towel	Multifold, 23x23cm	Businesses prioritising eco-conscious purchasing
A&C Gentility Ultraslim Hand Towel 23x24cm	Hand Towel	1-ply, 2400 sheets	High-volume washrooms needing compact storage
EJEco Slimline Fold Hand Towels 1-Ply 38GSM	Hand Towel	1-ply, 200 sheets	Slimline dispenser setups on a budget
Scott Essential Ultraslim Hand Towels	Hand Towel	2400 sheets, 16 packs x 150	Large facilities needing bulk ultraslim stock
Scott Control Versatile Towel Small Roll	Hand Towel	1600 sheets, 16 rolls x 100	Roll-dispenser washrooms with steady foot traffic
Scott Control Versatile Towel Large Roll	Hand Towel	800 sheets, 8 rolls x 100	Larger roll-dispenser systems needing fewer changeovers
Kleenex Hard Roll Paper Towels, AIRFLEX Technology	Hand Towel	230m per roll, 6 rolls/case	Hard-roll dispenser systems in busy sites
A&C Gentility Kitchen Roll Paper Towels, Perforated 2ply	Kitchen Towel	2-ply, 240 sheets per roll	Commercial kitchens and food-prep areas
Kleenex Viva Kitchen Paper Towels, Twin Pack	Kitchen Towel	60 sheets per pack, twin pack	Staff kitchens and smaller food-prep spots

Quick Comparison

Product Type	Best For	Ply / Format
Standard toilet rolls	Offices, retail, shared washrooms	2-ply, 700 sheets
Jumbo toilet rolls	High-traffic public bathrooms	2-ply, 300m
Multifold hand towels	Cafés, offices, hospitality washrooms	1-ply / 2-ply
Roll hand towels	Kitchens, staff washrooms	1-ply, 80m
Facial tissues	Reception, staff rooms, healthcare	2-ply
Napkins & serviettes	Cafés, restaurants, catering	Varies by size

How to Actually Choose the Right One

The right pick depends less on the brand name and more on how your space gets used day to day, and getting it wrong tends to cost more in staff time and complaints than it saves on the invoice.

Start with ply, but think about who's using it. 1-ply is cost-effective and holds up well in high-turnover settings like factories or warehouses, where speed matters more than softness. 2-ply adds strength and comfort, which pays off in hospitality, healthcare, and any customer-facing washroom where the experience reflects on the business — guests and patients notice these details even when they don't say anything.

Check your dispenser before you check the price. Multifold, slimline, jumbo, and centre-pull systems all take different product shapes. Ordering the wrong fold size doesn't just mean a return — it means paper that jams, dispenses awkwardly, or gets pulled out in wasteful clumps, all of which quietly push your cost per use up.

Think about storage and refill frequency, not just cost per carton. A 48-roll carton is efficient for a busy site with room to store it, but it can overwhelm a small office supply cupboard fast. On the other end, a high-traffic washroom running low-capacity rolls means more staff hours spent on restocking rather than other cleaning tasks — the case size should match both your storage space and your traffic volume.

If sustainability reporting matters to your business, ranges like EJ Eco offer a way to manage cost and environmental impact together without stepping down in paper quality — a genuinely useful option if procurement decisions get reviewed against sustainability targets.

Stocked for the Way Australian Businesses Actually Run

A well-stocked washroom, kitchen, or dining room rarely gets noticed — and that's precisely the point. It's only when the paper runs out that people start paying attention, and by then it's already cost you their impression of the space. The products in this collection are chosen for real commercial conditions: high-traffic public bathrooms, hospitality venues where guest experience is everything, healthcare and aged care settings where hygiene isn't negotiable, and everyday offices, schools, and cafés that just need dependable, well-matched supply.

Getting the ply, format, and dispenser fit right isn't a minor detail — it's what keeps refill frequency predictable, cleaning staff focused on the work that matters, and your washrooms and dining spaces feeling genuinely looked after rather than just recently topped up.

Browse the full Paper Products range, or call 0403 368 091 and our team can help match products to your dispensers, your traffic volume, and your budget.

Frequently Asked Questions

What's the difference between 1-ply and 2-ply paper products? 

1-ply is thinner and more cost-effective, suited to high-turnover settings like factories or warehouses where speed matters more than softness. 2-ply is softer and stronger, which is why hospitality and healthcare businesses tend to prefer it in customer-facing washrooms — the extra comfort reflects on the overall experience.

How do I know which hand towel fold my dispenser needs? 

Multifold, slimline, and ultraslim towels are sized differently and aren't interchangeable across dispenser types. Using the wrong fold size can cause jamming and wasted product. Check the make and model of your dispenser, or get in touch and our team can help match it.

Are jumbo toilet rolls worth it for a smaller office? 

Usually not. Jumbo rolls earn their cost in high-traffic public bathrooms where restocking frequency is the main concern. For a smaller office, a standard 2-ply roll like the Royal Signature 700 Sheet is a more practical, cost-effective fit.

Which hand towel is best for a hospitality venue? 

The Tork Multifold Hand Towels – Premium 2-Ply or the Elyse Luxury Hand Towel Multifold suit guest-facing washrooms well, where softness and presentation reinforce the standard the rest of the venue is setting.

Do sustainable paper products cost more? 

Not necessarily. Ranges like EJ Eco are priced for everyday commercial use while still made from virgin paper, making them a practical option even where budgets are tight.

Do paper products affect workplace hygiene compliance? 

Yes, in food-handling, healthcare, and childcare settings especially. Having hand towels, tissues, and toilet paper reliably stocked and appropriately matched to dispensers is a basic part of meeting hygiene expectations, not just a comfort measure.